CTech™ SoloVPE® Instrument and CTech™ SoloVPE® Software
Product Discontinuation Notice 

Notice effective: January 2, 2025
Products impacted: CTech™ SoloVPE® Instrument and CTech™ SoloVPE® Software (v3.1 and older)

Dear Valued Customer,

We are writing to inform you that, moving forward, we will be focusing our efforts on our latest at-line Variable Pathlength Technology instrument, the CTech™ SoloVPE® PLUS System and CTech™ ViPER® ANLYTX Software. As a result, we will begin the discontinuation of the CTech™ SoloVPE® instrument and legacy SoloVPE® Software (v3.1 and older) starting January 2, 2025. Click here to view a PDF version of this Discontinuation Notification Letter. 

Please note that the discontinuation will proceed according to the timeline below, which has been updated since the previous announcement regarding discontinuation of the SoloVPE Software. This new timeline aligns the software discontinuation with the instrument discontinuation, allowing for a smoother, extended transition period for our customers.

The discontinuation process will begin on January 2, 2025, and will be carried out in three stages over the following six years according to this published timeline:

Discontinuation Timeline   What to Expect
 January 2, 2025 – June 30, 2026
  • SoloVPE instrument and software (v3.1 and older) will remain available for purchase.
  • No further updates to SoloVPE software (v3.1 and older)
  • Support, services, and preventive maintenance visits will remain available.
  • June 30, 2026: Final date to place orders for SoloVPE instrument and/or SoloVPE software (v3.1 and older)
 July 1, 2026 – June 30, 2031
  • Orders for the SoloVPE instrument or SoloVPE software (v3.1 and older) will no longer be accepted.
  • Support, services, and preventive maintenance visits will remain available.
  • June 30, 2031: End-of-life date for SoloVPE instrument
 Starting July 1, 2031
  • No further support, service, or preventive maintenance visits will be provided for SoloVPE instrument or SoloVPE software.
  • Support, services, and preventive maintenance visits will be exclusively available for SoloVPE PLUS with ViPER ANLYTX Software.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The SoloVPE PLUS System is an enhanced version of the SoloVPE System, offering:

  • Expanded capabilities: a wider dynamic range and faster measurement speed while maintaining the same high level of accuracy and precision.
  • Seamless transition: full compatibility with existing consumables and an unchanged operational workflow to minimize disruptions.
  • Upgraded software: ViPER ANLYTX software, compatible with Windows 10 and 11, featuring enhanced GMP support capabilities, improved performance, and an intuitive, application-based architecture.

To further simplify the transition from the SoloVPE to the SoloVPE PLUS System, we offer Computer System Validation (CSV) services. Our specialists can assist you, reducing the typical transition period from 4–6 months to just a few days.

Thank you for your continued partnership. We look forward to supporting you throughout this transition and ensuring a seamless experience.
 

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